Privacy Policy
Your privacy matters to us. Learn how we protect and handle your information.
Last Updated: June 2026
1. Introduction
ENOR respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place orders, contact customer support, or interact with our services.
2. Information We Collect
Personal Information
- • Full name
- • Phone number
- • Email address
- • Shipping address
- • Billing information
- • Order history
Technical Information
- • IP address
- • Device information
- • Browser type
- • Website usage data
- • Cookies and analytics information
3. How We Use Your Information
Process Orders
Process and deliver your orders efficiently
Customer Support
Provide responsive customer support
Warranty Claims
Handle warranty requests efficiently
Improve Services
Improve our products and services
Order Updates
Send order updates and notifications
Fraud Prevention
Prevent fraud and misuse of our services
We also use your information to comply with legal obligations.
4. Information Sharing
ENOR does not sell or rent customer information.
We may share information only with:
- ✓ Shipping providers
- ✓ Payment processors
- ✓ Service providers supporting our operations
- ✓ Government authorities when legally required
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Cookies
Our website may use cookies to improve user experience, analyze website traffic, and enhance website functionality.
Note: You may disable cookies through your browser settings.
7. Your Rights
You may request:
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1Access to your personal data
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2Correction of inaccurate information
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3Deletion of personal data where legally permitted
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4Withdrawal of marketing communications
8. Warranty Information
Information submitted during warranty claims will be used solely for claim verification and customer support purposes.